FAQ - SocialXpresso

Your questions, answered

We’ve been helping brands tell their stories since 2015, and we’ve heard just about every question there is about social media marketing. Here are the ones that come up most often.

Can’t find what you’re looking for? Let’s talk. We’re always happy to answer questions.

How do I know if I’m ready for social media marketing?

You’re ready if you’re posting inconsistently (or not at all) because you don’t have time. You’re ready if you’re posting regularly but not seeing the engagement or results you hoped for. You’re ready if you know your brand has a story worth telling, but you’re not sure how to tell it online.

What you don’t need: A massive following. A perfect brand. All the answers figured out.

What you do need: A genuine desire to connect with your audience and a willingness to invest in making that happen.

What makes you different from other social media agencies?

Three things.

First, we actually listen. Our strategy calls are conversations, not presentations. We invest time understanding what makes your brand unique before we create a single post.

Second, we write like humans. No corporate jargon. No template captions that could work for anyone. Every piece of content we create sounds authentically like your brand.

Third, we measure what matters. Vanity metrics are nice, but we focus on engagement, connection and whether your social media is actually supporting your business goals.

Do I need to have a big budget?

Our clients range from solo entrepreneurs to established businesses. What matters isn’t the size of your budget but whether you’re ready to invest strategically in your social media.

We offer different package levels to match different needs and budgets. During your free consultation, we’ll talk about what makes sense for where you are right now.

The question isn’t whether you can afford social media marketing. It’s whether you can afford to keep doing what you’re doing now if it’s not working.

How long before I see results?

Most clients see engagement improvements within the first 30 days. Measurable business results (inquiries, leads, sales) typically show up within 90 days.

Here’s what we know: Building genuine connection takes time. We’re not promising viral posts or overnight success. We’re building a foundation that creates sustainable growth.
I
f you’re looking for quick tricks or shortcuts, we’re probably not the right fit. If you want social media that actually works long-term, let’s talk.

Still have questions?

We’ve covered the common ones, but your situation is unique. Your questions deserve honest answers, not generic FAQs.

Book a free 30-minute consultation. We’ll talk about your specific challenges, goals and what working together might look like. No pressure. No pitch. Just an honest conversation about whether we’re the right fit.

Let’s talk
Or email us directly: hello@socialxpresso.com. We typically respond within 24 hours.